Published in
1 min readMay 18, 2018
How to resolve the problems you came across when testing NNS
NNS
Common problems and solutions:
- when you click”confirm”, it doesn’t work. Solution: you need to wait until the NEO block height is updated and then refresh the page.
- “Cannot read property ‘rootname’ of undefined” is due to the server. We have fixed it. Please try it again.
- the testing lasts 7 days. Don’t worry. If you failed to register or submit your KYC, just try to do it again.
- Can’t receive a verification code. Solution: check whether you installed some security software that blocks sms. if your phone is dead or overdue long, you can’t receive the code. Try it again.
- the .test domain name is in a “first come, first served” fashion. you may find the domain you wanna register is not available. Try another name.
This list will be updated if necessary.