Top 5 Agency Tools During Covid-19

In this ever evolving digital world, having the right set of tools is crucial for any agency’s success. This is true whether it pertains to operating the most efficiently, pleasing your clients and generating new business as well. It is very surprising that more than 40% of agencies are still managing everything on notepads + excel.

A large factor for why so many “digital agencies” are not adopting with the times is because there are many different solutions out there for: web design, project management, client management; that it is super difficult to select and then implement the correct one throughout your agency and client base.

In this post, we’ve compiled a list of the best tools for web design, project management, app design and client relationship management

1. Nifty

Nifty is new-wave project management that reduces project development cycles and improves team productivity by combining collaboration, communication, and automation. The result is milestone-driven results that keep teams inspired and organizational goals on schedule. Nifty also has a very economical pricing structure for agencies that enables clients to pay a set monthly fee with no additional cost for external stakeholders or partners, and also has a very generous free plan that can be used by smaller agencies.

2. Duda

Duda is a white-label website design platform designed for agencies that want to build and manage professional-looking websites for their small business clients. In addition to an intuitive drag-and-drop editor and SSL security, Duda brings in a host of agency-specific features like team collaboration tools, a client management dashboard to manage dozens or hundreds of sites at once, and a wide variety of customizable responsive templates that are easy to work with. After switching to Duda, some agencies have reported a 75% reduction in website development and management time across their portfolio of sites compared to other website builders like WordPress.

3. Troop Messenger

Troop Messenger is an office collaboration tool that helps in-house and remote teams connect and conduct meetings across group video calling and conferencing to keep their project teams working during these pandemic times. It observed an increase in the new user registrations as an alternative to big players of the same genre due to its cost-effectiveness. The users can make the work meetings more real-time while switching to video call from the audio calls. Also, presenting the contents of the remote desktop screen with video calls and audio calls to the members during the meeting is another facility of this business messaging tool.

The mobile app experience is equally good as its desktop and browser version. Any business owner who wishes to give their employees the best collaboration tool can try Troop Messenger’s 7-day enterprise free trial to explore the features.

4. Hubspot

Hubspot is a great client relationship management tool that assists every company in managing their clients more efficiently. Hubspot is great when it comes to managing deal cycles and spying on prospective clients to check and see if they are opening your emails or clicking on your links. Another popular feature many teams take advantage of is the ability to upload contacts by taking a picture of their business card and enabling a ticketing workflow through saved contacts that is great for following up and checking in on automated sequences.

5. Zoom

Zoom is a crucial tool for any company looking to do in person meetings when not in person. It is the most robust video chat tool along with having the least friction compared to its competitors like hangouts or slack video call or whereby. Zoom also enables the best screen share with a hidden feature of “remote control” that allows participants in the video call to control the shared screen and click around. This is great to display your clients finished website, apps etc., while allowing them to have a virtual tour. They also have a very generous free plan that allows you to conduct meetings for up to 40 minutes.