In the age of countless communication avenues, providing excellent customer support to users and followers is crucial for any business to thrive. A key aspect of effective customer support is the ability to offer various communication avenues (or to know which avenue is best) for users to reach out and…

Is social media dead? That was the question that Michael Stelzner (Michael A. Stelzner here on Medium) posited to the assembled crowd during the keynote address for the 10th annual Social Media Marketing World, which started today in San Diego. According to several media outlets, it is. …

A lot of people can find that the last few weeks leading up to a big move are rather stressful. Making sure that everything is packed up, turned off, forwarded or transferred… there’s a whole mental list you need to go over before taking the next, hopefully exciting chapter of…

So you finally made the decision: 2021 is going to be the year you fully move to an awesome remote working job! …

I’m not gonna lie; 2020 was NOT “my year”. To put it mildly. It started innocently enough for me: two great trips to Bali and San Diego, meeting amazing people and seeing amazing things. …

This year has certainly been a wild one so far, and we’re not even halfway through it! The coronavirus pandemic and its resulting economic and entrepreneurial stress has got a lot of people wondering if social media marketing is still worth it and I’m here to say… absolutely yes. Businesses…

There was an impostor in my mirror. For almost a year I had been on a total whirlwind; going from practically broke and working 10 years in retail to traveling the world working for an awesome remote company and encountering equally awesome people. …

Americans can have a rather dated view when it comes to Eastern European countries. Maybe its because we’re influenced by TV shows and movies (honestly, Jack Ryan kicking Communist Russian ass was rather ego-soothing back in the day), or maybe its the lingering tinge of fear and mistrust the Cold…

I’ve had the good fortune to have been quoted in a great article about virtual communities and content creation from the folks at G2; you can check it out here: Build Your Virtual Community: 9 Tips From Content Creators Good content can serve as the foundation for an incredible virtual community. However, there's quite a bit that goes…learn.g2.com Enjoy!