North West UX
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North West UX

Bait-and-switch jobs, a layoff survival guide, and the art of disagreeing with stakeholders

Show notes for Season 2, Episode 1 of the Diary of Design Thinking by Simon Hoang, co-hosted by Chuck Rice.

Isometric drawing of a grid of books. All are blank except the central one, titled: Diary of Design Thinking.

Listen now on Apple Podcasts or Spotify.

What we discussed

  • 0:00:00 – what’s happened to Simon since last season?
  • 0:02:30 – Webflow, it’s learning curve, and comparing it to Figma
  • 0:07:55 – Chuck’s childhood, and the “life stages” of brewing coffee
  • 0:12:25 – Simons career update, and starting a different job than advertised
  • 0:18:00 – advice for you if a job doesn’t match the description; it differs if you’re junior or senior
  • 0:23:10 – Chuck career update, a legit design system, and navigating a layoff
  • 0:30:00 – Elon Musk, Twitter layoffs, and main character syndrome
  • 0:34:50 – what to do immediately after a layoff
  • 0:43:08 – Chucks new gig
  • 0:44:40 – a tale of disagreeing with a stakeholder
  • 0:50:20 – when to push back, and how to make your case
  • 0:56:34 — what if the data says no, but a stakeholder still says yes?
  • 0:58:55 — should designers take responsibility if devs are busy or not?
  • 1:05:44— after 8 years, would you join UX if you could start again?


Jargon buster

  • Lean UX—a hypothesis-driven approach to carrying out UX activities within an agile framework.
  • MVP—stands for Minimum Viable Product, popularised by the book “Lean Startup” by Eric Ries
  • JFDI—stands for Just Freaking Do It



Event recaps, podcast show notes, and thoughts from top design talent in Manchester and the wider North West of the UK. Founded by @chuckwired.

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Chuck Rice

Leading Product Design at Anima Health. Community Advocate @Figma. 300k+ views. #DesignSystems #DesignOps #DesignCulture #Figma.