
What? Why? So What? a.k.a. Analyzing Usability Issues or Other Life Problems ;)
Sep 2, 2018 · 4 min read
After one of my first user tests, I remember talking to a colleague about an issue that the users could not locate a button to go the next page. My first thought was: They can’t ‘see’ the button, so we need to change the location or the visual design of the button. However, when we talked a bit more about what happened, we realized that it was because the…


