Composition by me :). See more at: https://www.instagram.com/beantcalligraphy/

What? Why? So What? a.k.a. Analyzing Usability Issues or Other Life Problems ;)

Beant Kaur Dhillon
Sep 2, 2018 · 4 min read

After one of my first user tests, I remember talking to a colleague about an issue that the users could not locate a button to go the next page. My first thought was: They can’t ‘see’ the button, so we need to change the location or the visual design of the button. However, when we talked a bit more about what happened, we realized that it was because the…

Keep the story going. Sign up for an extra free read.

You've completed your member preview for this month, but when you sign up for a free Medium account, you get one more story.
Already have an account? Sign in

Beant Kaur Dhillon

Written by

UX Researcher | Writer | Artist

NYC Design

A publication for designers in New York and followers all around the world. Design thinking is what makes us write here on Medium to share with the designers of the world.

Welcome to a place where words matter. On Medium, smart voices and original ideas take center stage - with no ads in sight. Watch
Follow all the topics you care about, and we’ll deliver the best stories for you to your homepage and inbox. Explore
Get unlimited access to the best stories on Medium — and support writers while you’re at it. Just $5/month. Upgrade