NZZ Open
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NZZ Open

On the importance of reducing organisational debt — and how we did it

One of the aspects that makes working on digital transformation so challenging (but also interesting) is that you have to try many things in order to get some things right. You inevitably try and build things that don’t work (or at least not as well) as intended. And that is fine. Fail fast, fail often, as they say. But what does that actually mean?

Developers use the term technical debt to describe the implicit cost that comes from constantly building new things without taking the time to get rid of old code by…

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