oblo—tips is a collection of cutting-edge tips and best-practices to do great service design.

The suggested approaches come from oblo’s continuous exploration of new techniques that can support professionals dealing with complex services and systems. All the considerations have been developed during real projects, and later formalized to be shared with the broader community.

oblo is a service design studio supporting people and organizations along their innovation journeys.

oblo’s projects span across public and private sectors: from a long-term collaboration with UN OCHA (Humanitarian Data Exchange project) and the Italian Government (Team for the Digital Transformation), to specific engagements on service design programs for various sectors (sport, fashion, food, energy, financial, etc.).

Designing services is not easy.

We believe that knowing well the final users and co-creating the solutions for their needs together are the fundamental components to reach the successful products and services.

— Roberta Tassi is a designer and researcher passionate about people and technology, stay in touch on twitter.

— Yulya Besplemennova is a service and system designer, she’s obsessed with structuring complexity, read her posts to get more info about that.

— Chiara Albanesi is a design researcher with a background in anthropology. You can find her cooking, traveling or writing.

— Agata Brilli is an information designer, she loves finding new ways to combine Human Centered design tools, digital methods and data visualization.

— Laura Toffetti is a visual designer. She loves precision and chromatic harmony in any kind of representation.

Discover more about us at www.oblo.design