Power Your Business With ODYNS Smarter Chatbots.
By ODYNS
The world is moving towards messaging. More and more people are communicating with each other via messaging apps such as Facebook Messenger, SMS,Whatsapp and Telegram. Soon, people will expect to be able to reach businesses via messengers too.
Why Your Business Needs To Be Powered With Smarter Chatbots ?
Because they add instant value to your business functions :
Your new customer service assistant
With ODYNS, you can integrate A.I Powered chatbots that answer your customers’ questions, responding to their needs quickly and efficiently. Put your bot to work on the front-line of your customer service team and handle inquiries-anytime, anywhere.
Get to know your customers better
The more you understand your customers, the better experience you can provide them. ODYNS Analytics shows a complete history of every conversation that your Bot users has had. You can see inquiry volume, inquiry resolution patterns and customer pain points, to optimize your customers’ experience.
Connect with your customers — wherever they are
Whether it’s on social media, a messaging platform or your company website, customers have more options than ever before to engage with your company. Chatbots let you engage with customers across multiple channels.
Increase customer satisfaction and cut costs
Customers need 24/7 support, which can be costly to implement. Chatbots can improve customer service to shorten call-handling times, reduce agent-to-agent transfers and free up agents whose talents can be put to better use.
Saying that, business can use chatbot not only for better customer satisfaction results,but also as a marketing tool.
Get Your Enterprise Chatbot Built Today With — ODYNS
What can a marketing chatbot do?
Content Marketing
- Segment and target your audience and send them engaging personalized content
- Nurture your bot users by sending them regular content and convert them into leads
- Manage various messaging subscriptions and news letters and automatically send content from your blog, youtube channel and other content platforms
Lead Generation
- Say goodbye to contact us forms
- Double your conversions from marketing campaigns by routing your ad traffic to a chatbot
- Your chatbot reaches out to your potential customers in real-time and qualifies them automatically with regular followups to give you high quality leads.
Takeaway
ODYNS’s chatbots is a new way to provide automated services to your customers. It offers a cognitive, conversational self-service experience that can provide answers and take action. You can easily customize your bots behavior to fit your specific business needs, provide custom content and match your business brand. Additionally, deep analytics provide insights on your customer’s engagement with the ODYNS Analytics and help with the understanding of your constantly changing customer’s needs.
Recommend ODYNS for more such stories.
Get your enterprise chatbot built today with — ODYNS
See our Health bot in action : Click Here
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