How do data protection and privacy concerns line up with our company values.

Have you ever read the privacy policy? No? This is not surprising. To be honest, me neither. Who on the earth (excluding lawyers) reads these loooong documents written in legal lingo?

Of course, when you order something small online you do not need to read all of the terms and conditions but bear in mind that there may be serious issues associated with our behavior in the online environment and we should be more cautious.

Recently we have witnessed scandals involving huge companies with big power standing in hot water over our shared data. It’s partly our fault as each of us has to be careful of what to share on social sites. It is our decision to share information, thus handing those big powerful companies the proverbial bag of goodies to pass around.

Nevertheless, it is each company’s decides how to treat their customers and their data.

At OKTIUM we truly believe in our values.

We stand for human connection

We believe that people truly connect when talking Face2Face instead of relying on written communication. It is easier to establish trust when sharing visible emotions instead of emojis. Asking for customer’s information is normal in C2B engagement. However, for customer’s comfort and confidence personal touch is paramount.

We stand for privacy

We absolutely and undoubtedly respect your privacy. We start with giving our customers a choice to be seen or not during OKTIUM video call; to be anonymous; to only share information they want to share and to decline sharing any bit of information they want to keep to themselves. We continue with not re-sharing.

We stand for honesty

Human relationship is based on honesty. If you want take care of your customers and people in your company, give them the gift of honesty and respect. Transparency is one of OKTIUM core values.

We stand for building relationships

Emotions, sincere interest and personal help. We want to add relationships to online shopping experience. As a matter of fact we want to give people the opportunity to connect in ways they never tried before. That’s why we bridge the gap between online and offline environments.

Like what you read?

You can find more of our articles here!

​​Visit us at https://oktium.com/ or follow us on the following channels for more updates: @OKTIUM on Facebook, @Face2OKTIUM on Twitter and @oktium on Instagram.