Spotify | An Emergent Organization

The mechanisms that enable self-management also balance freedom and control

Stowe Boyd
Work Futures

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source: Facundo Ruiz

Over the past few years, I’ve read a bit about Spotify’s rethinking of their engineering organization, but I hadn’t really looked closely. I was aware of Spotify’s squads, small (less than a dozen members), self-organizing teams focused on a single feature of Spotify’s system.

However, I came across a BBC piece by Jared Lindzon about Squads, and I read this [emphasis mine]:

As Spotify began to scale, it wanted to maintain the same culture of innovation that enabled its early success — but it’s hard to operate like a disruptive start-up when your employee count balloons into the hundreds, then thousands. That’s why, in 2012, Spotify began organising employees into groups of about six to 10 people, each with a single task or assignment. Although team members don’t necessarily have the same expertise as their squad-mates, each squad has the combined expertise necessary to tackle that challenge.

Squads operate like their own start-up within a tech giant, choosing their own leaders, timetables and working methods. The Agile framework is disrupting other huge, matrix-style organisations, upending the traditional working structures of major companies including Apple, Netflix, HP and Bank of…

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Stowe Boyd
Work Futures

Insatiably curious. Economics, sociology, ecology, tools for thought. See also workfutures.io, workings.co, and my On The Radar column.