DIGITAL TRANSFORMATION AND ADVICES FOR VIETNAM ENTERPRISES
Increasing profit, saving operating costs, improving operational efficiency and customer experience at fast speed are all the benefits an enterprise can gain from the process of digital transformation.
One-minute bite size this week, Mr. David Lang, the key advisor of YellowBlocks will give an overview about the topic Digital Transformation.
About Mr. David Lang — YellowBlocks’ key advisor
A bridge between business and technology 25+ years experience as C-level,10+ years advising for US Fortune 100 Companies on digital transformation, IT projects and blockchain implementation. Previous clients: AT&T, Alibaba, Facebook, IBM, JPMorganChase, HP, Adobe, Cisco, Google, eBay, Walmart, Paypal and Toyota,…
Profile: www.linkedin.com/in/david-lang-0179352/
👉Watch his presentation about Digital Transformation: https://www.youtube.com/watch?v=gwr9FfiVHF8&t=88s
🌟What is Digital transformation?
Digital transformation is taking a series of changes (from operation and leadership methods, working processes to corporate culture) to solve the long-standing issues that add cost, complexity, and inefficiencies to supply chains.
In Vietnam, we are now at the process of transform from traditional models to digital enterprises by applying new technologies such as Big Data, the Internet of Things (IoT) and cloud computing.
🌟Advices for Vietnam enterprises
1️⃣First of all, the leadership mindset of transformation
Digital Transformation is not the thing to do with one person, they have to do with operation, marketing, technology, customer support, etc. If the leaders aren’t ready to change, that means the rest of organization won’t change. In the report of Forrester 2015, 59% of businesses successfully implemented digital because their CEOs understood and supported throughout the Digital Transformation process.
So, the leadership mindset of transformation is the most critical part of the begining.
2️⃣Then, the roadmap is advocate digital transformation and the customer experience at an executive level
Have the action plan from apply technology tools to mine the data to help the whole organization to execute the digital strategies. As at the end of the day, it’s 90% of the employees that bring the value to the organization, win or lose your customers in the hands of employees, not leaders only.
3️⃣All that together, to create a happy customer experience is at the heart of digital transformation.
In US the customers ready to spend 15% more to get the happy experience from the store which treat them nice. Every company has their customers B2B, or B2C. Digital transformation means the technology and economic forces put customers have more interactions with businesses. In response, businesses are undergoing digital transformation with a specific focus on the customer experience.
🌟What’s next?
Digital transformation is a complex process that fills many business leaders with uncertainty, while the speed of technology innovation is faster than we think. It’s critical that decision-makers should collaborate as a society together sharing and connecting for a healthy ecosystem– is our recommendations for the digital transformation age!
And, boom, join our latest movement — the community ABCD Tech Vietnam! 🎉🎉🎉
- Fanpage: www.facebook.com/ABCDTechVietnam
- Facebook Group: www.facebook.com/groups/abcdtechvietnam
- Linkedin: www.linkedin.com/company/abcdtechvietnam
- Twitter: www.twitter.com/ABCDTechVN
About YellowBlocks
Established in 2018, YellowBlocks is the first emerging tech ecosystem connector and consulting firm for Vietnam and the world. We have more than 100 partners and 80 advisors globally, with an extended reach of 100,000+ audience in the tech/ startup space.
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