12/01/2019
Thoughts:
Why some conversations are stressful? It’s mainly because of the whole baggage of emotions carry in to them. So what I learn today is that before entering in to a stressful conversation is good to reflect on yourself and become aware of your weaknesses to people and situations. Being self-aware and knowing what kinds of conversations and peoples you handle badly, offers you a chance to develop some tactics to handle them in a more beautiful way.
These are some pillars for better communications in difficult situations: clarity, neutrality and temperance. Clarity means to tell people up front and clearly what you meant to say. The way you deliver the news is more important than the content, it can be brutal or humane. Also don’t assume that the other person knows what is your intent, it can easily be perceive in a wrong way, so make sure that you are very clear on your message. Neutrality is about the tone that you should adopt when your conversation turns stressful. And temperate phrasing is about the form of your massage an example for the article is that instead of snapping to someone saying: ‘Stop interrupting me!’ you should try something like this: ’Can you hold on a minute? I want to finish before I lose my train of thought.’
Also some useful tactics are: starting by honoring the counterpart and entering more easily in the issue, disarming by restating your intentions (is a clarification technique) and fighting the tactics that are used and not the peoples that use it.
Notes:
What you put in is what you get
Knowledge becomes power when you act on it
Questions are the answers
Reconnect to your child like mind
All learning is state dependent
Reasons rip results
If knowledge is potential power than learning is your superpower
( Jim Kwik )
Daily checklist:
Daily Song: The Script — If You Could See Me Now
Currently reading: taking the stress out of stressful conversations (article)
Daily Lesson: be aware of the people and situations that you handle badly
Daily Draw: Dolf London quick sketch
