Homepage
Open in app
Sign inGet started

Open Book

Ideas and reflections on service design and organisational change from the Open Change company and its associates

Go to the profile of Barbara Mertlova
Barbara Mertlova
May 19, 2021

Illustration showing two cups of coffee connected by a speech bubble which says ‘Randomised Coffee Trials’.

The value of brief encounters

For over a year now, people from across the world with interest in…

Read more…
1 response
Go to the profile of Mike Press
Mike Press
Jul 9, 2020

Developing Distanced Gatherings

For fifteen weeks from the end of March 2020 we ran a weekly one hour ‘Distanced Gathering’ for…

Read more…
1 response
Go to the profile of Hazel White
Hazel White
May 8, 2020

Sketchnote — notes and pictures about at Pecha Kucha Dundee full details of event https://bit.ly/2L8wKVX

Sketchnoting

Filtering Complex Information into a simplified visual format.

Read more…
Go to the profile of Hazel White
Hazel White
Mar 18, 2020

Stress, Coping and Resilience image — figures and diagram of Covid-19 and stress effects

Stress, Coping and Resilience

For front line healthcare workers

Read more…
Go to the profile of Mike Press
Mike Press
Jan 13, 2020

Between Brecht and the Bauhaus

Exploring the territory between theatre and design

Read more…
1 response
Go to the profile of Mike Press
Mike Press
Nov 29, 2019

Service Design in Dundee: A Creative Gathering

Read more…
1 response
Go to the profile of Mike Press
Mike Press
Oct 21, 2019

Service Design: A Reading List

The idea for this reading list came from an exchange on twitter with Sarah Drummond and Dhruv Sharma…

Read more…
1 response
Go to the profile of Mike Press
Mike Press
Aug 27, 2019

Facilitation matters

Hazel White and Mike Press

“A facilitator is someone trained in the skill of shaping group…
Read more…
Go to the profile of Mike Press
Mike Press
Jul 5, 2019

Liberating Structures for Design

“At times, being a facilitator is a bit like playing with the Lego…
Read more…
Go to the profile of Mike Press
Mike Press
Jun 19, 2019

Video prototyping for service design

Last week’s Training Academy we ran with Aberdeenshire Council provided some of the most…

Read more…
1 response
About Open BookLatest StoriesArchiveAbout MediumTermsPrivacyTeams