Breaking Bread ft. Austin Fabel, Director of Business Development at Fresh Hospitality
OpenCity’s CEO, Nick Belsito “Breaks Bread” with Austin Fabel, Director of Business Development at Fresh Hospitality, as they discuss Fresh Hospitality’s concepts and technology. Austin Fabel has worked in the food industry his entire career, striving to help entrepreneurs grow, including financial capital, real estate connection, technological system, and many more.
When Nick asked about the first thing Fresh Hospitality looks for in start-ups, Austin revealed that it is people they are investing in. Knowing the long-term goals of entrepreneurs is crucial for Fresh Hospitality to tailor their individual plans. Technology is also important in helping entrepreneurs grow; technology like AI, kiosks, and automation are all embedded into everything Fresh Hospitality. If a restaurant makes the best chicken tenders in town, Fresh Hospitality is able to handle all of the accounting, real estate, and technology, allowing you to excel in what you do best.
Later in the video, Austin and Nick go on to discuss the significance of customer’s engagement. Austin believes that opening up channels for obtaining customer feedback and communication is critical. Regarding future generations, Austin pointed out that instant texting is definitely the new trend.
As their conversation approached the end, Austin indicated that the key to the intersection between technology and operators is training. Technology must be integrated into every restaurant immediately. Can’t wait to see what the future holds for Austin and his team!
For more info visit OpenCity.co
