OpenCity Helps the Hearing Impaired to Clearly & Efficiently Communicate with Restaurants
Today in America, nearly 50 million Americans experience hearing loss and 1 million are functionally deaf.
For many years, the One Child Policy in China prevented most Chinese families from having a second child. My birth, however, was legal only because my older sister was born deaf.
Growing up, we’ve encountered countless obstacles due to my sister’s hearing disability. As an example, when my family first moved to America, we had guests come over to our house and we wanted to order pizza for dinner. My parents decided to let my sister call for pizza delivery to practice her English-speaking skills. The guy on the other end of the phone was very impatient and nearly hung up on my sister twice. Although the pizza arrived successfully, when we opened the box, there was simply plain dry baked dough with no cheese and some vegetable toppings. To a young adult, even a small misunderstanding can cause severe mental trauma and embarrassment. After this incident, sadly, my sister has never called a restaurant to order food again.
Today, there is one company that has finally solved the challenges the hearing impaired face on a daily basis, like my sister during that pizza phone order. Using OpenCity’s AI technology, people who are hearing impaired can now directly text restaurants and get instant results, while avoiding any miscommunication that can occur by using a phone. Say goodbye to embarrassing situations, misunderstanding, or confusion between customers and restaurants.
About OpenCity
Built by Restaurant People. For Restaurant People. OpenCity has changed the way customers and hospitality businesses communicate. Our virtual assistant automatically responds to customer questions 24/7, allowing our customers and partners to focus more on operations while creating new revenue streams. Curious about how it works? Text us at 617–858–8305 or visit us at OpenCity.co
