Opinosis Analytics
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Opinosis Analytics

5 Ideas For Integrating AI in Customer Service

Prevent CSR burnout and improve customer service workflows with AI

Source: Unsplash

Got customer service data?

Customer service inquiries come in all shapes and forms. Emails, support tickets, tweets, chat conversations with support staff, and chatbot conversations. That’s a lot of data that you’re dealing with. Plus, it’s mostly unstructured and scattered, making it that…

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Kavita Ganesan

Kavita Ganesan

Author of The Business Case For AI | AI Integration Advisor & Consultant | Learn More: Kavita-Ganesan.com or AIBusinessCaseBook.com