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Frances Yllana

The Joy Heuristic

How well is your organization designed for joy? Defining the value of DesignOps and Employee Experience — Part 2 of 2.

Nov 8, 2021

The Joy Heuristic

Nov 8, 2021

Frances Yllana

A Playbook of Qs for Aspiring Creative Coaches

A resource for becoming the Tom Landry of creative leadership

Jul 20, 2023

A picture of a sketch on a post-it note. The sketch is of a regular whistle with an arrow shape in place of the mouthpiece.

Jul 20, 2023

Frances Yllana

CoP? Yeah, You Know Me.

An intro to Communities of Practice (CoP), driving change and alignment, and building stronger foundations for knowledge

Nov 2, 2022

CoP? Yeah, You Know Me.

Nov 2, 2022

Frances Yllana

A Catalog of Q’s: Behavioral Interviews

More human-centered companies are using Behavioral Interview Questions (BIQs) instead of task-testing to determine fit and potential. With…

Oct 31, 2022

Room of card catalog drawers.

Oct 31, 2022

Frances Yllana

A Catalog of Q’s: Icebreakers

When you’re in a leadership or leading facilitator role, you’re often tasked with organizing and materializing icebreaker introductions to…

Oct 31, 2022

A whiteboard template with icebreaker questions arranged in columns

Oct 31, 2022

Frances Yllana

You Better EX Yourself Before

Consider a Heuristic Evaluation of your Org’s DesignOps and Employee Experience

Oct 13, 2021

You Better EX Yourself Before

Oct 13, 2021

Frances Yllana

A Rose By Any Other Name

On Organizational Design, Design Ops, Servant Leadership, and the Future of Work

Aug 19, 2021

A Rose By Any Other Name

Aug 19, 2021

OpsEd

DesignOps, management theories, organizational change and the future of work are all like a Dali painting: vague and ambiguous to some, too existential for others; and a dream come true for me. OpsEd is for positive perspectives, outlooks, clarity and conversation.

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Frances Yllana

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