Using ChatOps to Transform Enterprise Collaboration

DevOps communication is continuing to evolve — and these tools are leading the charge

Lauren Detweiler
Apr 4, 2019 · 5 min read
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“ChatOps refers to a collaboration model that brings the communication and execution of software development and operational tasks within conversations on a common digital platform. It is a system that integrates the personnel, the existing work and technologies, processes and communications into a unified conversational environment. It is a communication structure that allows users to execute actions via internal robots on tools that are integrated within the communication platform.”

It enhances incident management and DevOps.

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“The Incident Management Lifecycle” from VictorOps

It helps teams collaborate to solve day-to-day issues before they become incidents.

It is a new way to work and replaces traditional email comms and processes.

Who are the main players?

Evolving with ChatOps

OpsMatters

The source for News & Information on operational…

Lauren Detweiler

Written by

Aspiring marketing maven. Full-time globetrotter. I enjoy looking at the bigger picture & helping brands do the same.

OpsMatters

The source for News & Information on operational applications & tools

Lauren Detweiler

Written by

Aspiring marketing maven. Full-time globetrotter. I enjoy looking at the bigger picture & helping brands do the same.

OpsMatters

The source for News & Information on operational applications & tools

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