Common challenges at your club’s Welcome Desk
Published in
1 min readMay 15, 2019
Welcome desk staff are a vital part of every club’s business. They wear many hats, whether it is driving revenue by promoting new events or products; new member tours, or some of the more mundane tasks. They walk the floor, checking on things to make sure they are clean or set back properly, or simply scanning people’s passes into the gym. They add a personal touch, creating that relationship between the member and the club, and represent your clubs’ culture within the first 10 seconds of members walking in … Read the full story here.
