Failing and Scaling to a Multi-Million Dollar Empire

Amal Hassan, Founder and CEO Outsource Global shared her experience in scaling her company despite setbacks in the new episode of the Get Sh!t Done podcast hosted by Alex Batdorf.

Her entrepreneurial journey started from establishing an IT Training Center in Kano, located in Northern Nigeria where she identified the need for people to get people up-skilled in IT knowledge. After a period of time, she realized that the people trained went back into the labour market unable to get jobs. This birthed the need to create an opportunity for job provision to young Nigerian graduates thereby empowering and adding value to their lives.

She also shared the various challenges experienced such as failing four times, within a span of about 8 years to successfully establish Outsource Global. The challenges she faced included loss of building of her first business, investor challenges and many more.

Her experiences show that you can succeed at home and scale impact even if that country is not in the US or one of the ‘’tech hubs’’ of the world. She also highlighted how she pivoted her business model from vendor relationships to robust partnership relationships. As a result, Outsource Global achieved its 5 years plan within its first year of operations.

“We have the talent. We have the skill sets. We have the people. We have the numbers. This is the first company providing this to the international market. How do we prove to the world that we can do it? Which would turn into massive employment for our people’’, Amal said.

Outsource Global with over a 1000+ capacity provides a career path to young Nigerians starting with customer service, telemarketing services to more diversified paths such as legal, accounting, software development services, and many more respectively.

Amal stated her company’s “…partnership model is focused on the client’s growth…” This has become the core of her company’s business model by creating value through a robust performance-based partnership aimed at achieving strategic results and generating revenue for clients.

The company celebrated its 5th anniversary this month, and brought Amal closer to her dream of creating impact in Nigeria by providing jobs for millions of Nigerian graduates and also adding value to partnerships with their clients worldwide showing this how to Get Sh!t Done.

The Get Sh!t Done Podcast teaches women entrepreneurs how to develop the traction needed to scale their businesses successfully on their own terms. Alex Batdorf, is a 3X Entrepreneur and Founder of Get Sh!t Done. She has been supporting women founders in gaining more revenue share in the entrepreneur ecosystem.

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