What is setting EUCX apart from the competition?

The European Cryptocurrency Exchange, or EUCX (pronounced You See Ex) is a new cryptocurrency exchange with a global focus, based in the Netherlands, filling the European gap in secure and regulated exchanges aimed at the professional retail trader and boutique firms.

The EUCX platform is focused on the demanding and professional trader. Including the upper segment of retail trader and boutique firms. These types of traders have higher demands when it comes to customer support, trading costs, automation, security and reliability of not only the trading platform, but the organization itself.

• Customer Service: Support for the EUCX customers is delivered through multiple servicing channels. Service teams work according to the ITIL principles, allowing for structured procedures for the handling of support tickets. EUCX support teams aim to resolve any issue within 24 hours. Premium and Business accounts can expect a 4 hour window.
• Information Security: EUCX hosts a perpetual bug bounty program as part of their Vulnerability Disclosure Policy. In this program ethical hackers are encouraged to break into the EUCX environment and discreetly expose its weaknesses in order to receive a payment of EUCX tokens as a reward. At regular intervals EUCX hires external ethical hackers to perform a code review and penetration test on the technical environment, as well as the organizational environment and physical environment (so-called “red teams”). Our no-holds-barred approach to penetration testing makes sure all aspects of the technology and organization gets scrutinized, including, but not limited to: IT systems, EUCX personnel, physical location(s) and cooperating partners.
• Site Reliability: By taking advantage of the latest technologies, multi-tier redundancy, architectural designs and other precautions on several technical and organizational levels, EUCX aims to guarantee their systems’ uptime. Proper software and systems architecture is a major factor to achieve this goal, as well as a solid software development pipeline. One simply cannot guarantee any level of uptime and performance when these features are retrofitted onto existing systems. Therefore, instead of “just winging it”, EUCX has created a systems architecture — reviewed by external peers (Nefos IT, et al.) — and is believed to be a recipe for a continued uptime.
• Regulatory Compliance: In some cases, cryptocurrency exchanges have been forced to close down or move across international borders due to legal issues with their local government. EUCX complies with current financial laws and anti-money laundering laws and is in close discourse with government officials concerning the upcoming changes in European laws regarding cryptocurrencies in 2020 and beyond.
• EUCX Indices: EUCX has its own indices, based on blockchain technology sectors such as: security, storage, exchanges, payments and more.
• Contracts for Difference (CFD): To facilitate the growing demand of professional cryptocurrency-backed financial products, EUCX is setting out to create contracts for difference on all listed assets, including its indices. The CFDs can be traded with up to 20x leverage. Exact terms & conditions of these CFDs are to be published on a later date. Note that citizens and permanent residents of the United States of America are unable to utilize CFDs due to the regulatory framework involved.
• Premium Accounts: While all accounts are free (regular) to begin with, users can opt in to pay an extra monthly fee to receive premium features. Individual users pay a monthly subscription fee of € 49,95 while business accounts pay a monthly subscription fee of € 149,95.

Fees & Limits: The trading fees at EUCX can be divided up into three categories: Regular, Discount and Premium. All users with free accounts pay the full rate of 0.08% of maker and taker fees. If the user has enough EUCX tokens a reduction of 50% is applied, as is the industry standard these days. Users with premium accounts do not pay trading fees, instead these users pay a monthly subscription fee. Business accounts can create team accounts for € 99,95 per extra account per month. Each team account receives one zero-fee API key, while subsequent API keys pay regular trading fees (0.08% maker/taker).

• Referral System: As both a marketing effort to gain users and an effort to retain users, a referral system is implemented. Details on this referral system are to be determined before or during the public launch of the platform. Users can expect a similar referral system to that of colleague exchanges.

Our Private Sale is currently ongoing. To participate in the private sale, parties should contact EUCX at tokensale@eucx.io or contact the team in the official Telegram channel. If you have any questions do not hesitate to ask us. For media inquiries and interviews, please send an e-mail to press@eucx.io. Are you interested in partnerships and do you have a business proposal for us, please contact us at business@eucx.io.

Reminder: EUCX team members or affiliates will never give away money (fiat or cryptocurrencies). EUCX team members will never ask for users’ private keys, passwords and/or other sensitive personal information that can lead to direct or indirect access to personal information or cryptocurrency and/or fiat funds. Announcements will always be made through the official Telegram and Twitter channel(s). Any other channel should be disregarded and reported to the EUCX team through the official Telegram channel(s).