Maharsh Kapadia
3 min readJul 4, 2023

API Experience Hub — A Next Phase of UAPIM

API Experience Hub (AEH) enables organization to quickly and easily build a branded API experience for various audiences. AEH is the next generating of existing API Community Manager (ACM) with goal of simplifying the launching the API Marketplace in a quicker way.

API Adoption is a hot topic these days and API First approach is now followed by various organizations as a strategic theme. Mule Soft launch ACM way back in 2019 with intention to give opportunity to the organization to build API Marketplace in a systematic and more thematic way. Many large organizations are already using the ACM as part of their API Strategic so do we really need one more product to create the API Marketplace.

Let’s understand the need for newly launch API Experience Hub.

  • Time to Market — Based on the various matrices in launching API Marketplace, it’s been found that it’s not that easy to quickly launch the marketplace irrespective of which technology is being used. AEH simplifies implementation of API Marketplace in minutes. AEH provides a simple portal creation experience which makes it easy to get started and see value immediately.
  • Complexity — You don’t need specific technical expertise so any business user can launch a API Marketplace using AEH with the right access to any point platform. In addition to that, various features like OOTB templates, metrics dashboard makes life of the developer far easier than before if you would need a basic functional portal with few changes.

Today developers are engaged with the organizations by means of API. They use various products and services of the organization by accessing the public portals. AEH address the various key challenges of the developers. Some of the key challenges faced by the developers are list below :

  • How do I find the APIs and it’s Use Cases I am interested into ?
  • How can I provide ask questions or a feedback, or request for new functionality ?
  • How can I measure API adoption, it’s usage and reuse ?
  • How do I market and monetize on an API ?

These challenges are addressed by AEH. Organization can take the benefit of simplicity of AEH to create a valuable API Products. There are various benefits of using AEH to start with the API Marketplace journey :

Single Platform — AEH is part of single unified any point platform so you don’t need to provision additional users to create an API Marketplace. Existing user with rightly provisioned access to AEH can directly create a branded portal without login into any other place.

Fig. 1 — API Experience Hub

Quick and Easy — Creating a developer portal is super quick and easy with AEH. One can setup developer portal in minutes with 4 simple steps as shown in screen.

Fig.2 — 4 simple steps to create a portal

No Technical Knowledge — Usually creating a simple developer portal take weeks to setup and launch because you need a technical knowledge to build it, but to create a api portal from scratch using AEH, you don’t need any technical knowledge and instead simply follow the steps, chose from existing themes and give it to your company branding (fig. 3) and your portal is ready. It’s that simple !

Fig.3– API Portal Branding and Templates

In this blog, we gone through overview of recently launched API Experience Hub, it’s need and benefits. In the next blog, we shall understand how it’s comparable with API Community manager and when to use which product.