Japan: restaurant without waiters

Who will get the tips?

ElenaPrice
2 min readOct 17, 2013

When going shopping, people want very quick service. The worse is when it is time to hit the checkout. Queues aren’t a good experience.

But despite of the technology, it is still too slow.

The paradox is when decades ago, nothing was actually faster and no one moaned.

But some companies are taking automation a step further.

We are not talking about self-checkout and scanning but, getting food on tables without waiters.

Yo Sushi has already such system in place with conveyor belts crawling between tables directly from the kitchen. Dishes are on display for a limited time, food being protected by a plastic dome. No worries regarding hygiene.

Yo Sushi, food system

However, Japan is innovating into something even more futuristic.

Fully automated restaurants with no waiters!!

Food can be prepared and cooked when you are placing your order and is then delivered to you on a conveyor belt with your bill being calculated as you get rid of your used plates down a tube to be washed.

BBC News reported such information from Tokyo correspondent Spencer Kelly.

How can this food experience be complete without any contact with human beings. What about customer service and the eventual tips at the end of meal? Will the guests just become a number?

Are we going to see robots in restaurants in the same way it happened in factories involving job losses?

Going faster is sadly the trend of the 21st century. But can fast be good and deliver quality? Less staff and more industrialization is looming. Some industries have already implemented such process by having their workshops cleaned over night by programmed road sweepers.

Property management companies are always thinking ahead to reduce costs and increase efficiency and revenue.

Is the entire World relying on money over real communication/interaction?

We can already see people — entire families — sitting next to each other but actually not talking face-to-face. Instead, they are using their touchscreen devices to send tweets, SMS or Direct Messages, to ask which meal they would like for their dinner!

Is this all a step too far?

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ElenaPrice

Writing is almost a passion. #Fashion, #Food and #Trekking during weekends.