Effective BA Practice Day 13: Discovery
Business analysis starts with discovery
When a new initiative is kicked-off, the business analysis process does not start with documenting requirements. Yet. It starts with a discovery.
We discover and gather information about:
- Business problem
- Goals and objectives
- Stakeholders
- Current state
- Constraints
Through the discovery process, we learn about the business, collect terms and definitions, gather up useful artifacts, stories and knowledge.
We research the industry — what customer needs does the industry serve? What personas will you encounter? What are the big challenges and trends?
We start building the big picture, understanding who is who and what do they want.
The problem to be solved starts to come through; the picture is getting sharper.
Analysis activities will help to clarify the fuzzy areas.
Discovery helps to plan the analysis, to pinpoint the areas that require further investigation.
During this phase, a business analyst will already be creating useful artifacts:
- Mind map to capture…
