Packlink Tech
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Packlink Tech

The pursuit of software teams autonomy: how we created an Internal Platform at Packlink

Our context

Why Internal Platform teams

What is an Internal Platform team anyway?

Example of Platform teams at Uswitch in 2020. Source:


Source: Team Topologies

Product teams?

And what happened with the operations work?

How we started

The mission

The team composition and engineering roles

The different focus streams

  • Infrastructure
  • Security (spoiler: we finally didn’t implement it)
  • Delivery
  • Observability
Initial Internal Platform team topology at Packlink (2020)

Lessons learned

Change resistance

Product mindset and roles

Ambassadors and influence


Abstraction layers

Alternatives to an Internal Platform topology

How is going

Further reading



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