How to claim your Crowdsale refund

Parsec Frontiers CM
Parsec Frontiers

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Login to your ICO dashboard at:
https://ico.parsecfrontiers.com/#/account/login

Navigate to the WALLET section and ensure you have at least 0.01 ETH to be able to pay the Refund Request transaction fees (paid to Ethereum network miners).

Navigate to the CROWDSALE section and press the “REQUEST REFUND” button.

If for any reason the REQUEST REFUND button is disabled, then this is a caching issue. Please try again in Chrome from an incognito window (Control + Shift + N)

After this, a modal dialog will appear explaining the refund process. Click the “REQUEST” button to perform the Refund request. Please wait several minutes whilst this processes, then, navigate to your WALLET section and update the page.

Model Dialogue

After a short time your ETH will arrive in your account and you will be able to move it out using the “WITHDRAW ETHER” button function in your WALLET section.

Important note: each subsequent refund request will have a transaction cost if you try multiple times, so please be patient.

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