I was lucky enough to experience a moderation test. During this test I was moderated with others and later I was able to be the moderator to monitor content, which means I was able to experience both sides. This allowed me to feel both the criminal and saviours side of the story.

In the first stage of the moderation test I was given an anonymous user and was able to post anything I wanted. I posted some good messages and threads which the moderators did not take down seen as there was nothing wrong with it. Then I posted swear words which had automated moderation conducted on it which put stars on the word like this:

The moderator then deleted the words and also gave a warning message to me as I did post bad language a couple of times. After posting threatening language I was blocked from the website, this shows that the moderators did an excellent job to detect unacceptable behaviour on the website.

In the second stage of the moderation test I became the moderator giving me the control on what is allowed to be posted and what can be taken off. This process is known as post moderation. When I noticed threatening language and posts being made I deleted the post straight away. I then noticed the same users posting threatening language so I blocked them from the website and I also sent warning messages which said ‘Such posts are unacceptable and you are no longer allowed to be a member’, this warning message also tagged the threatening post. There was around 10 active users and I was able to catch the suers posting the negative posts within seconds. This gave me the idea that in a social media website which is less popular the moderation would be more successful as there are less users.

Overall I enjoyed this moderation test and as a result if I had to pick which side I’d rather have control on it would be the moderator as it is easier to detect issues rather than creating it.

Like what you read? Give Afsara Begum a round of applause.

From a quick cheer to a standing ovation, clap to show how much you enjoyed this story.