Hello world! It’s the PayScale UX team
With this first post, we’re starting a new tradition of sharing our thoughts, learnings and a bit about ourselves with the broader community. The PayScale design team has been working on some big problems and are continually designing for situations where there is no precedent or no right answer. We have learned a lot from tackling these challenges, but we haven’t figured it all out yet.
We are a seasoned group of designers who support six development teams across PayScale products. Designers on our team own their work end-to-end — from research and design to guiding development teams and releasing new features. As we’ve grown, we’ve built touch points to keep us in sync like weekly design critiques and our UX design principles.
The following design principles lay the groundwork for everything we do as a design team. They guide the way our products look and behave as well as the way we operate as a team. They’re a fantastic lens through which to view and evaluate whether anything we’re designing could be improved.
Our UX design principles are:
Collaboration
We share feedback as early and as often as we can, actively encouraging and supporting one another in a spirit of kindness.
Curiosity
We challenge ourselves to learn, grow, play, and believe anything is possible. We have the freedom to voice our individual perspectives and propose new solutions.
Empathy
We value the power of active listening to build trust with our teammates and users, taking it upon ourselves to withhold judgment and put the customer’s interests above our own.
Exploration
We encourage each other to take risks as well as draw upon our past design experiences, iterating quickly in the right direction.
Integrity
We hold ourselves and each other accountable to follow through on our word, delivering value for our users.
These principles help us build solutions that are best for our users, in addition to being impactful to the business. Our goal as designers is to ensure these principles are woven into our design process. When we succeed at this, we build trust with our users.
And that’s good business.
