This is how we are promoting safe bus travel with contactless ticketing

Paytm
Paytm Blog
Published in
2 min readJun 16, 2020

In order to promote safe intracity travel across India, we have launched a contactless ticket buying facility for state-run local transport buses. We are enabling our innovative QR based payments service on the buses combining it with the Paytm Soundbox for buying tickets.

This service will benefit transport corporations such as DTC, BEST, Punjab Roadways, CTU, OSRTC, KSRTC among others, and we are already in talks with 20 state transport departments to ensure that citizens are able to travel safely within cities following all social distancing norms.

We are targeting to enable contactless ticket-buying facility in over 20,000 state-run busses in the first phase of going live with this service. In addition to this, we have already started running pilots with some of the states including Tamil Nadu which has launched this service in Chennai in association with the Metropolitan Transport Corporation.

We have put our QR at various convenient locations on the buses which passengers can easily scan and make payments for tickets. The driver will have Paytm Soundbox installed on the dashboard which will inform the conductor every time someone pays for a ticket. Making this facility more convenient, our QR code accepts all types of digital payment- wallet, cards, UPI.

Our Sr. Vice President Abhay Sharma said, “The core idea behind contactless payments is to promote social distancing and save lives. With the government gradually unlocking the country and encouraging people to safely commute within the city, we believe our solution will immensely help to ensure the safety of citizens. We urge state transport departments to take a step in this direction and promote contactless payments for travel ticketing.”

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