We are updating our iOS app

Update: Our iOS app is back. Feel free to download it from the App Store.

We understand that since yesterday some of the Paytm users are facing inconvenience in accessing our services intermittently. This is restricted to some of the iOS App users only, our services are working fine for android and web.

Today we found a bug in our iOS App where certain app users were not able to pay thereby hanging their app. Soon the system logged them out preventing them from further accessing their account. We are sending an app update to Apple immediately and requesting them to approve the same as soon as possible. Once live, we request our users to update their iOS app.

We have currently removed the App from the App Store to stop adding incremental new users to our existing base. It will be back as soon as Apple approves our new build.

We have also been receiving queries from our users on our 24X7 customer care channels. Please note that your data and money is absolutely safe and secure. This is a minor issue that we are fixing.

We have been on journey to build an ecosystem which can facilitate a cashless India and we have painstakingly built our product on strong foundations of technology, and are extremely thankful to our users who have supported us. We request and appreciate the continued support from them.