Pisano Product Development (PPD) Outline

Emir Bostan
Apr 24, 2018 · 4 min read

About Pisano

Image for post
Image for post
Pisano FTW

At Pisano, we develop an elegant and innovative* Enterprise Customer Experience Management Platform where we…

  • Enable businesses to better understand their customers and provide an exceptional experience with the art of collecting feedback from various channels, analyzing their behavior and engaging with them.
  • Empower the customers’ voice to be heard by businesses who invest in customer experience by respecting the ethical values** of privacy.

*: https://www.youtube.com/watch?v=Mtjatz9r-Vc&feature=youtu.be&t=286

**: We love Privacy by Design. Please see https://en.wikipedia.org/wiki/General_Data_Protection_Regulation for further information.

How Do We Develop?

We are on a mission from Pisano.

Blues Brothers

Image for post
Image for post
Elwood & Jake Blues

We live and breathe a set of codes at Pisano Product Development:

Velocity

We aim to be a great company known for its momentum and efficiency.

Young companies build products quickly. Great companies build them even faster.

Josh Cole — https://medium.com/devux/effective-bug-reporting-for-startups-26cce7b2f374

Reliability

A satisfied customer is the best business strategy. Working with enterprises requires reliability for satisfaction.

(Technology reliability) x (Human reliability) = (System reliability)

Garrett Hardin

Mantras

mantra /‘mantrə/

noun. (originally in Hinduism and Buddhism) a word or sound repeated to aid concentration in meditation.

Ruthlessly Prioritize

A platform may have dozens of problems (technical, usability etc.); however, we prioritize the right problem according to our missions and return on investment.

Think Simple

The simpler, the better. Rather than deploying complex solutions, we deploy simple and optimized solutions to validate if we can resolve the problem successfully.

Simplicity is prerequisite for reliability.

Edsger W. Dijkstra

Image for post
Image for post
Edsger W. Dijkstra

Get Things Done

Our primary goal is to get things done and be output oriented. We improve the products step-by-step in a consistent manner.

People who are Smart but don’t Get Things Done often have PhDs and work in big companies where nobody listens to them because they are completely impractical.

Joel Spolsky

Image for post
Image for post
Joel Spolsky

Shipping is Pisano’s heartbeat.

Although the drive and momentum established when creating a product is invigorating, it is the execution which unquestionably makes a difference. Otherwise, it is a nonachievement of internal and external resources.

No Complaining

Complaining about a situation is one of the easiest methods for dealing with a problem. Yet the side effects of a complaint can cause more of a ripple effect than we’re aware of.

Employees spend 10+ hours per month complaining or listening to others complain and a third of these employees spend 20+ hours per month doing so. In 1996 a Stanford study discovered that complaining or being complained to for 30 minutes or more can physically damage the brain.

Avoid being an energy vampire, thrive to be a sage plant and stimulate positive energy.

How Do We Work?

Social Interactions

We don’t encourage formality, however we cannot tolerate a lack of respect towards your colleagues.

I don’t like formality. There’s no formality when we’re born and none when we die. In between we should treat each other as brothers and sisters because we all want to live a happy life. This is our common purpose and our right.

Dalai Lama

Image for post
Image for post
Dalai Lama

Teamwork

Behind every great technological product, there is an even greater team of collaborators. It consists of the following disciplines:

Image for post
Image for post
That’s how we roll

Working Hours

As one may understand the logic behind this outline, we believe in collaborative team work. That means, we aim to be at the office from Monday to Friday between the hours of 10:00 am — 7:00 pm.

pisanoeng

Pisano Engineering

Medium is an open platform where 170 million readers come to find insightful and dynamic thinking. Here, expert and undiscovered voices alike dive into the heart of any topic and bring new ideas to the surface. Learn more

Follow the writers, publications, and topics that matter to you, and you’ll see them on your homepage and in your inbox. Explore

If you have a story to tell, knowledge to share, or a perspective to offer — welcome home. It’s easy and free to post your thinking on any topic. Write on Medium

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store