Leveraging AI to boost productivity for product teams

Marta Correia
Pixelmatters
Published in
8 min readOct 27, 2023

Welcome, fellow productivity enthusiasts, to a brave new world where the machines are here to help, not take over! 🤖💼

In today’s whirlwind of tasks, deadlines, and meetings, being productive isn’t just a choice; it’s a necessity. Let’s face it — in the midst of economic turmoil, with tech companies optimizing for efficiency and AI meeting the light of day, speed has become the name of the game, and productivity is our trusty steed. Product folks, who bear the crucial role of connecting the dots and fostering smooth collaboration, are some of the individuals who stand to gain the most from these AI-driven productivity improvements.

But don’t worry! This article will unveil how you can leverage AI to enhance your daily work, just like a trusty sidekick.

The rise of AI tools in the workplace

AI, once confined to sci-fi novels, is now a key player in the modern workplace. As industries evolve faster than you can say “algorithm,” AI tools are becoming our trusted allies, not just in automating the mundane but also in fuelling creativity and efficiency. They’re the secret sauce behind the scenes, making things smoother, faster, and smarter.

Now, let’s dive into how you, as a Product Owner, can harness AI to keep pace with the industry and ensure exceptional delivery. In what scenarios do you feel the need to have this sidekick?

Communication enhancement

As a Product Owner, communication is at the heart of everything I do. It’s a constant juggling act to ensure that every message is on point, tailored to its recipient, and delivered with precision. After all, a misstep in communication can have far-reaching consequences. But how can AI lend a hand in this high-wire act?

  • Managing sensible client messages: Handling delicate client conversations can be like walking on a tightrope with no safety net below. AI serves as your safety harness, helping you navigate these conversations gracefully, ensuring that you’re delivering the message you want, but in a way that isn’t perceived badly. Think of it as your safety net on the communication tightrope.
  • Tailoring the right tone: Every client is a unique puzzle, and AI can be your trusty decoder ring. It helps you tailor your tone to match each client’s style, transforming you into the chameleon of communication. Just imagine your client as one of your friends (serious, straightforward, or with a hint of humor), and let AI adjust your communication accordingly. Remember, AI won’t read the recipient’s mind; it’s essential for you to test a few ideas, and engage in trial and error until you find the perfect tone that resonates.
  • Motivational messages to tour team: As a Product Owner, you bear the responsibility of propelling your team forward, and motivation acts as the wind in your sails. However, inspiration doesn’t always strike on command, or if you’re like me, a pragmatist at heart, this is extremely rare. AI can step in as your first mate, crafting motivational messages that lift your team’s spirits and keep them on the path to success.
  • Creating messages on the fly: In the midst of back-to-back meetings or when your to-do list seems never-ending, AI can be your trusty co-pilot. It can generate message drafts on the spot based on your commands, saving you precious time and mental energy.

To illustrate how AI can be a game-changer in real-life scenarios, consider this message crafted using ChatGPT. It played a crucial role in maintaining the right tone when dealing with a pivotal client situation. We needed their approval to proceed with a critical release, but there was a challenge — the client was relocating to another country, and their availability was limited due to their agent’s schedule.

Tailoring the tone of voice of a client-facing communication with the help of ChatGPT.

Productivity boost

Just as AI enhances our communication, it also turbocharges our productivity. Let’s explore how AI can help you get more done in less time — the essence of productivity.

  • Automating repetitive tasks: As a Product Owner, my days can be a whirlwind of tasks. AI swoops in to automate repetitive chores like data entry, report generation, and routine updates. By handing off these tasks to AI, you free up precious time and mental bandwidth for strategic thinking and innovation.
  • Predictive analytics: AI can analyze historical data to predict future trends and customer behaviors. As a Product Owner, you can use these insights to make informed product development and strategy decisions.
  • Task prioritization: AI-powered task management tools can assist in drafting or double-checking your workload prioritization. These tools consider deadlines, project dependencies, and the importance of tasks, helping you refine how you allocate your time and resources effectively.
  • Speedy meeting notes: Meetings are essential for collaboration and decision-making, but meticulous note-taking can be a time sink. AI steps in as your real-time transcriptionist, capturing every detail without you missing a beat.

Idea generation and learning

For a Product Owner, staying ahead requires continuous learning and innovative thinking. AI really came to help with that. I’m not saying that it replaces your search in the field, but as mentioned previously, it significantly reduces the time to get to know a topic, freeing up time for other tasks. AI is not just a tool; it’s a source of inspiration and knowledge.

  • Handling new challenges: The world of digital products is ever-evolving. AI doesn’t instantly turn you into an expert overnight, but it acts as your rapid information curator, providing summaries of unfamiliar subjects. It can help you tackle new challenges by offering a quick overview of topics you may not be well-versed in.
  • Asking thought-provoking questions: AI can stimulate your creative thinking by generating thought-provoking questions. It encourages you to explore different angles and possibilities, sparking innovative ideas and approaches.
  • Providing fresh perspectives: AI is a practical tool for validating and cultivating a spectrum of viewpoints. Picture this: AI meticulously assesses your suggestions, actively hunting for potential weaknesses or counterarguments. It takes on the role of your impartial critic, pinpointing areas that warrant deeper exploration and delivering a comprehensive perspective on the subject. This thorough preparation equips you for negotiations with stakeholders, bolstering your position and readiness for any challenges that may arise.
In this video, we capture the journey: Client requirements ➡️ Dive into technical concepts ➡️ Transform it into the final product. 🚀

Choosing the right AI tools

Now that we’ve explored the incredible potential of AI for a Product Owner’s productivity journey, you might be wondering, “Which tools should I use for this AI magic?”. Well, I’ve traversed the digital landscape, conducted countless trials, and nurtured my AI toolkit. Here are my top choices:

  1. ChatGPT: This AI powerhouse is my go-to for virtually everything. From crafting messages with finesse to brainstorming ideas and diving into research, ChatGPT is a versatile companion in my daily tasks. Its ability to adapt to different writing styles and tones makes it an indispensable tool for any Product Owner.
  2. Notion AI: While ChatGPT is my trusty sidekick, there are moments when Notion AI steals the spotlight. Notion excels in organizing my thoughts and ideas, creating structured documents, and facilitating collaborative work with my team. Its ability to transform scattered ideas into cohesive plans is simply remarkable.
  3. Fireflies.ai: In the realm of meeting notes, I’ve recently discovered a dynamic duo — Fireflies.ai and their chatbot. This combo is pure magic for capturing accurate meeting notes in real time. The script and chatbot work seamlessly together, ensuring that no valuable insights or action items slip through the cracks during those often mundane meetings.

But here’s a crucial point to keep in mind: the AI landscape is evolving at warp speed, with new tools emerging daily. It’s tempting to be drawn to the latest shiny thing on the block, but new doesn’t always mean better. It’s essential to approach this rapidly changing landscape with a critical mindset. Understand your specific needs, identify the best tool to fulfill them, and don’t get swept away by the hype. After all, it’s not about having the most AI tools; it’s about having the right ones that truly enhance your productivity. Stay vigilant, my friends. 🚀🔍

Now that we’ve uncovered the ‘when’ and ‘what,’ let’s roll up our sleeves and dive into the ‘how.’ Think of it as having a top-notch guitar — owning it is one thing, but learning to play it makes all the difference. Similarly, harnessing AI’s power requires mastering the techniques.

Tips and best practices for effective AI integration

Integrating AI tools into your daily workflow can supercharge your productivity, but it requires a strategic approach. Here’s a guide to seamlessly incorporate AI while maximizing its benefits and avoiding common pitfalls:

Getting started with AI:

  1. Setup essentials: Start by creating an account and familiarizing yourself with your chosen AI tool’s setup process.
  2. Understanding AI: Before diving in, grasp the tool’s capabilities and limitations. Knowing what AI can and cannot do sets the stage for realistic expectations.
  3. Providing clear context: When interacting with AI, clarity is key. Provide concise and context-rich instructions to ensure accurate and valuable responses.
  4. Specificity matters: AI thrives on specifics. Rather than vague queries, ask precise questions or offer detailed instructions to optimize outcomes.
  5. Efficiency through templates: Streamline your workflow by creating templates or predefined commands for recurring tasks, saving time and effort.
  6. Organized threads: Maintain clarity by using separate threads or interactions for different tasks or topics, preventing confusion.
Setting custom instructions in ChatGPT helps it provide better responses and adapt them to your reality.

Best practices to boost productivity with AI:

  1. Continuous learning: Stay updated with AI advancements and use the latest features and capabilities to maximize its potential.
  2. Realistic expectations: Understand that AI is a tool, not a replacement for human expertise. Set expectations accordingly.
  3. Leveraging speed and accuracy: Capitalize on AI’s speed and precision for tasks like transcribing meeting notes, language translation, and data analysis, freeing your time for strategic endeavors.
  4. Combining AI with human insight: Blend AI’s recommendations with your expertise to make informed decisions, harnessing the synergy between human and machine.

Common pitfalls to steer clear of:

  1. Overreliance on AI: Avoid relying solely on AI for critical decisions. Always verify AI-generated content, particularly in sensitive scenarios.
  2. Prioritize data security: Follow data security and privacy best practices when handling sensitive information to protect both your data and your clients’.
  3. Stay current: Keep pace with AI technology evolution to capitalize on its ever-improving capabilities.
  4. Maintain human interaction: While AI enhances communication, uphold personal connections with clients and team members to build trust and rapport.

By embracing these tips and best practices, you’ll effectively integrate AI into your workflow, harness its full potential, and elevate your productivity game.

Conclusion

AI is your ultimate productivity ally. We’ve explored a world of possibilities, from enhancing communication to turbocharging productivity and fostering creativity. The future of work is intricately tied to AI, and by harnessing its power, you can excel in your role as a Product Owner.

Here’s a delightful twist: This entire article was written with the support of AI, showcasing the practical application of the technology we’ve been discussing. It’s time to embrace the future and let AI elevate your work to new heights.

Thank you for joining us on this AI-powered journey towards maximum productivity. Happy AI-enhanced working! 🚀✍️

--

--