Important Announcement: Measures for Suspension of the “SOUL Fusers” Project

To our esteemed “SOUL Fusers” community,

Due to the indefinite suspension of this project, we are implementing the following measures:

① Refund for NFT purchase and in-game purchases

We intend to fully refund the value of your held NFTs and in-game purchases.
If you wish to apply for a refund, please apply using the form below.

<<< https://forms.gle/h3vjZTYwkJWmJA5s8 >>>

Please note that the transactions on PlayMining NFT have been temporarily halted to process refunds and will resume after the transaction is completed.

Refund Details:

Refund policy:

We will process refunds for “all currently held NFTs” and “in-game purchase”. However, refunds will be made in two phases with a specific application period for refund requests. Please note that if you do not apply for a refund during this period, we will not be able to accept applications later on. Refunds will be processed in DEAPcoin (DEP).
1. For SOUL NFT in your possession:

• SOUL NFTs acquired through pre-sale NFT purchases will be refunded at the purchase price.
• SOUL NFTs bought on PlayMining NFT’s secondary market (USERS) will be refunded at the purchase price.

*Refunds for SOUL NFTs obtained in-game via gacha or NFT conversion will be included in “2. In-game purchase”.

2. In-game purchase: Full in-game purchase amount will be refunded.

Caution:

• For those who made gacha or NFT conversions in the game and then sold the SOUL NFT to another user on PlayMining NFT’s secondary market, the refund amount calculated in point 1 will have the sales amount earned from the secondary market deducted. Please note that the sales amount from PlayMining NFT’s secondary market exceeds the refund calculated in point 1, no refund will occur.
• We cannot support partial refunds (e.g., Refund only for “2. In-game purchase”). Thank you for your understanding.

Treatment of refunded SOUL NFT:

If you request a refund, your SOUL NFTs will be burned post-refund. Otherwise, NFTs remain in your wallet. If you do not request a refund, the SOUL NFT remains in the user’s wallet, and transactions on PlayMining NFT will become available after all refund processes end.

Refund schedule:

• Application Window: October 6, 15:00 — October 31, 15:00 (SGT)
• 1st Refund Phase: End of November
• 2nd Refund Phase: End of December

*Refunds will be processed in stages for the 1st and 2nd groups. An official announcement will follow.

②Discord Server

The “SOUL Fusers” Discord server will continue, but the operation of various bots will stop due to the project suspension. Therefore, features utilizing the bots, such as new user entry or acquiring SOUL-Coins, will be ceased.
We plan to establish a new server as a move towards resuming the project, therefore kindly ask users to migrate sequentially after the new server is set up. The timeline of the new server setup will be announced at a later stage.
Details on the new server and potential uses for your SOUL-Coins will follow. Moreover, various co-creation events like posting original SOULs or the Naming Parent event will pause until a decision is reached.

③ Official website

The “SOUL Fusers” website stays online but won’t be updated until the project’s continuation. For any interim announcements, visit the Digital Entertainment Asset official website at https://dea.sg/. The contact form remains functional.

④ Official announcements on X(Twitter)/Discord

Official communications from X(Twitter) and Discord will generally cease until the project restarts. Only critical information will be shared during the hiatus.

⑤ Roadmap

We will report the roadmap leading up to the project’s restart once policies are confirmed.

We deeply regret the inconvenience and truly value your understanding.

Warm regards,