📩 Mastering User Research Interviews: A Guide for UX Designers

This article provides an overview of how to conduct user research interviews.

It emphasizes the importance of connecting with each participant, meeting with users individually, and asking open-ended questions to learn more about them and their motivations.

The article also offers tips for before, during, and after the user research session, including writing a user research script, doing a pilot study, planning research questions carefully, and arranging incentives.

During the research, the article recommends allocating warm-up time for icebreakers, having empathy, asking follow-up questions, and making users comfortable.

Additionally, observers can be enlightening, but guidelines must be provided. After the research, debriefing between sessions, taking notes, and delivering results to the relevant stakeholders.

We also have in the article a list of recommendations, including practicing active listening, focusing on facts, having patience, avoiding leading questions, and keeping reactions neutral.

How to Conduct User Research Interviews

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Thaisa Fernandes

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