SaaS Metrics: Benchmarking Your Churn Rates

Analysing the churn rates of 1500+ SaaS companies

Clement Vouillon
Oct 20, 2015 · 8 min read
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User or revenue churn? Annual or monthly? Gross or net?

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TL;DR

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From Tomasz Tunguz
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Pacific Crest Survey

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Comments

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Open startups

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Totango Annual SaaS Survey

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Groove Small Business Conversion Survey

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So finally, what should we think of these numbers?

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