PointHealth
Making healthcare easy to find, easy to understand, and easier to afford.
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To start, let’s explain what healthcare navigation is. In non-emergency situations, healthcare navigation is a service to help patients research the best care options for their unique situation. Healthcare navigators consider several factors such as the patient’s payment option (insured or self-pay for example), their location, their care need, the price for care, and more. For health plans of all types, healthcare navigation is a necessary tool to keep costs low for members and the plan. What plan wants their members to go to the most expensive option when they can get the exact same care (if not better) for…


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For episode eight of our podcast, we were joined by Dan Weissmann, host and executive producer of An Arm and a Leg Show. His podcast is one of our absolute favorites, so we were pretty stoked when Dan agreed to join us for an episode. Our hosts for this episode, Steven Cutbirth and Haden Marrs, discuss several topics with Dan, including patient advocacy, healthcare affordability, the complexities of patient consumerism, and why healthcare stories hit us all so personally.

You can listen to the whole episode here or on Spotify, Apple Podcasts, or wherever else you listen to podcasts…


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For people who can’t afford traditional insurance discount medical plans and limited benefit medical plans are a solution that can be more affordable while still providing coverage. If you work for a discount medical plan or limited benefit medical plan, you know just how helpful your offerings can be to cut healthcare costs for people. Unfortunately, the general public doesn’t know much about DMPs and LBMPs, and some people also have misconceptions about what these companies do. In this blog, we’re going to address how you can make your plan offerings more appealing and more easily understood.

Honesty is the Best Policy

Healthcare is already…


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With the arrival of price transparency this year and the digital-first shopping experiences we’ve all been enjoying for years, the concept of “medical consumerism” has been discussed a lot as one of the next steps in the U.S.. However, a research paper that’s recently been making its way around healthcare social media points out statistics that claim medical consumerism won’t catch on with patients or reduce healthcare costs. The paper focuses on why patients tend not to shop for care, with the main reason being that they go where doctors refer them. One of the authors of the paper tweeted:


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For health plans of all types and sizes, member retention is a significant measure of success. Growing membership is of course important, but you want to keep your members once you get them. Sometimes members leave for reasons you can’t control, such as lifestyle changes or changes in employment. But, there are easy and low-cost strategies you as a health plan can utilize to keep the members who leave for reasons that you can control. There are of course several ways to do this, but we’re going to look at just two of the most substantial ways you can keep…


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For episode seven of our podcast, we were joined by Niall Brennan, a nationally recognized expert in healthcare policy who works closely with policymakers, including the U.S. Congress on key issues. He discussed his experiences as the first Chief Data Officer for CMS, his current role as President and CEO of the Health Care Cost Institute, and why the healthcare industrial complex, insurance silos, and consolidation have made U.S. healthcare so unaffordable. …


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Whether you’re a health sharing organization, a discount medical plan, or another type of payer, odds are that you would like to grow your membership base. Or maybe your health plan is already experiencing growth and you want to keep the momentum going. Wherever you are in your organization’s journey, it’s important to build a strong foundation that can scale with your membership growth. You don’t want to add thousands of members to only lose them because of poor member experience and customer satisfaction.

In this blog, we’re going to look at three ways to not only obtain new members…


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Photo from WhiteHouse.gov

On January 28th, President Biden signed an executive order instructing the HHS Secretary to establish a special enrollment period for the federal marketplace and revokes two Trump era executive orders with the hope of reinforcing the ACA.

Of particular interest to short-term insurance plans is Section 4, which revokes a Trump era executive order (Executive Order 13813 — Promoting Healthcare Choice and Competition Across the United States), that expanded availability of short-term, limited-duration insurance plans.

The original order allowed these plans to cover longer periods (Obama had set a 90 day limit for members of short-term plans) and be renewed…


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Now that we’re at the end of January, health plans are done integrating new members and have shifted their focus to keeping those members happy, engaged, and retained.

Member retention is a key metric to track as it’s far more affordable to retain existing members than to acquire new ones. With that in mind, it’s important to analyze why members left or might leave so you can proactively address those concerns and keep your members happy. In this blog, we’re going to dive into the common concerns members have that lead to them switching health plans. …


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For episode six of our podcast, Dr. Nick van Terheyden joined us to discuss his experiences in the early days of healthcare technology, the need for systemic change in U.S. healthcare, and his incremental approach to healthcare transformation.

Dr. Nick brings a distinctive blend of medical practitioner and business strategist to the realm of digital healthcare technology. …

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