Jayce Loh
Jayce Loh
Feb 15, 2018 · 2 min read

I literally just published my opinion on Alaska Airline’s new close-in policy that saw them not allowing redemptions or upgrades on Cathay Pacific, JAL, or Hainan flights within 72 hours. That included upgrades into higher classes of services like Business or First.

Alaska Airlines has now taken to Twitter to announce that they are reversing that decision:

I had mentioned in my previous post that there seems to be a lot of fraudulent activity that is based in Asia and this tweet only serves to reinforce that idea as intra-Asia flights are still prohibited for booking/changes within 72 hours of departure.

This is obviously welcome news though it still does leave a bit of a hole for last-minute upgrades within Asia but if this is the compromise, I’m happy to oblige.

One of the things that I LOVE about Alaska is that they actually listen to reason. This isn’t the first time that I have experienced this level of service from Alaska and I hope they are able to keep this corporate culture around for a long time.


Originally published at PointsNerd.

PointsNerd

PointsNerd is dedicated to teaching you how to Travel Hack and explore the world in luxury for the cost of an economy ticket.

Jayce Loh

Written by

Jayce Loh

PointsNerd

PointsNerd is dedicated to teaching you how to Travel Hack and explore the world in luxury for the cost of an economy ticket.

Welcome to a place where words matter. On Medium, smart voices and original ideas take center stage - with no ads in sight. Watch
Follow all the topics you care about, and we’ll deliver the best stories for you to your homepage and inbox. Explore
Get unlimited access to the best stories on Medium — and support writers while you’re at it. Just $5/month. Upgrade