Consistent Project Delivery

Keystone Habits of Service Based Work

We’ve been delivering projects since 2012. Each project is a symphony of details that must align just right. Over the years, we’ve dialed in a few key habits that make a massive difference in the project process. There are plenty of checklists and processes, but few add as much value as our keystone habits within a project.

Right People, Right Project, Right Time

As we staff projects, we work to align the right people on the right projects at the right time. Within a skilled team, many people could do the work. What sets a great project apart is getting the right people to weigh in at the right part of the process. Alongside the deliver team, we incorporate a project manager to keep things moving and a discipline-specific coach to maintain our high standards.

Daily Stand-Ups

While working on your project, our team members meet to discuss their progress every day. This internal meeting ensures that we maintain a tight feedback loop and address project needs as they arise.

A project may take longer than expected, but daily stand-ups allow our team to make adjustments every step along the way.

Weekly Check-In

We send progress updates every Friday. We’ll give a summary of the objectives that were accomplished that week and circle back on anything our team needs to keep moving forward.

We recognize the checkin isn’t read by everyone, but they’re thoughtfully crafted by our team and reduce surprises.

Sprint Demo

The Demo is our chance to show clients what the team has been working on. It’s the culminating event for each Sprint and allows everyone to review the progress. Regardless of where we are in the project, progress is demoed every ten days of work.

Following the Demo, is the Quality Assurance period.

Quality Assurance

The QA period is where you and our team confirm that the Scope of Work has been completed successfully. During this time, new ideas typically emerge which can be added to the next phase or saved to be addressed later.

It has taken years of practice to distill a successful project into these few items. These keystone habits reduce confusion, complexity, and provide room for everyone to focus on what they do best.