Design team principles
Aspirations for how designers should work
Poll Everywhere is a SaaS company centered around live-polling, serving over 75% of the Fortune 1,000.
At Poll Everywhere, design principles guide how stakeholders are engaged, and quality is defined.
Themes and concepts around how the team operates are kitchen-themed; including our design ops model and process. Principles are no different.
Our four design principles
Trust the chef
Earn the trust of our customers by delivering value through reliable and consistent experiences
- Build upon existing UI patterns and visual language
- Assume less-than-ideal devices, environments, and network conditions
- Own the challenge of making the product easy to master
Sharpen and hone
Keep skills and tools sharp
- Up-skill each other, don’t let your skills go stale
- Be flexible to changes in behaviors, contexts & hardware
- Celebrate learning by sharing insights company-wide
Break down silos and work out in the open; assume peers are willing & able to participate in the design process
- Optics matter more than efficiency
- Be observable, encourage peers to see your process and deliverables as they’re created
- Up-skill peers on design basics, encourage participation
Clean as you go
Use structure and consistency to make it easy for peers to use our tools
- Upkeep matters — keep documentation, tokens and styles up to date
- Be the source of order and encourage others to maintain it
- Automate repetitive or error-prone tasks
- Leave it better than you found it
How we use principles
Design principles guide how we act. We use them to decide which technique and outcome is best, and why.
Most importantly, they allow us to scale our design culture, by centralizing our idealized behavior.