A letter to government contract officers, program managers and digital services professionals — We are a collection of women-owned small businesses with a wide breadth of expertise in digital services. We are human centered designers, user researchers, software engineers, product managers, security professionals, content authors and business professionals. We’re here. We’re ready. We’re experienced and hungry.

Why Bloom Works is Proud of its New Letters The worlds of business and government are defined by a dizzying system of acronyms, and it is hard to keep them all straight. …

As Bloom’s Growth & Operations lead, I spend a lot of time developing partnerships with governments and nonprofits to find equitable and human-centered solutions to their digital problems. But for many years, I was on the other side of the procurement process. I was previously the chief of staff for…

We sent a short survey to people who’ve been in the trenches of redesigning government websites. Here’s what they had to say. During our years working with and for government, my colleagues and I at Bloom Works have seen some patterns in the activities that end up being useful and…

This is part two in a series of posts exploring how we view, approach, and implement accessibility on the web. At Bloom Works, we set our partners up for success by leveraging inherently accessible tools. For example, in our recent work with The State of Connecticut’s Office of Early Childhood…

As a design researcher, it’s my job to learn about people’s experiences and behaviors. Naturally, I have put a lot of thought into how I learn these insights. …

The federal government spends a lot of money on technology — over $75 billion a year, in fact, according to a Brookings report. What does it actually get for this investment? Sometimes, nothing. Almost half of the projects (40%) are scrapped or abandoned, according to the same report. And the…