More than words: Creating meaningful company Values Our experience writing values that go beyond buzzwords This post was written from the perspective of Florence Brown, Bloom Works Head of Communications. People of a certain age may recall an acoustic ballad from the 1990s called “More Than Words,” which was performed…

A letter to government contract officers, program managers and digital services professionals — We are a collection of women-owned small businesses with a wide breadth of expertise in digital services. We are human centered designers, user researchers, software engineers, product managers, security professionals, content authors and business professionals. We’re here. We’re ready. We’re experienced and hungry.

By Alyson Fraserdiaz and Jermeen Sherman As a Social Impact Designer at Bloom Works, I am frequently asked about what I do, how it differs from other design disciplines and how social impact design is used when designing public services. I wanted to sit down with Community Up Founder, Jermeen Sherman, to talk about the emerging field, share more about what we do, and discuss how our work aims to keep community members at the center of the design process.

Why Bloom Works is Proud of its New Letters The worlds of business and government are defined by a dizzying system of acronyms, and it is hard to keep them all straight. …

As Bloom’s Growth & Operations lead, I spend a lot of time developing partnerships with governments and nonprofits to find equitable and human-centered solutions to their digital problems. But for many years, I was on the other side of the procurement process. I was previously the chief of staff for…

We sent a short survey to people who’ve been in the trenches of redesigning government websites. Here’s what they had to say. During our years working with and for government, my colleagues and I at Bloom Works have seen some patterns in the activities that end up being useful and…

This is part two in a series of posts exploring how we view, approach, and implement accessibility on the web. At Bloom Works, we set our partners up for success by leveraging inherently accessible tools. For example, in our recent work with The State of Connecticut’s Office of Early Childhood…

As a design researcher, it’s my job to learn about people’s experiences and behaviors. Naturally, I have put a lot of thought into how I learn these insights. …

Engineers steeped in government experience give their best advice for leaders trying to solve tech-related problems. Lesson #1: puppies require maintenance. In the civic tech space, we’ve heard and read about many successful — and less successful — government information technology (IT) projects. Often these stories are told from a…