Collaborating to Cover “Qumar”
After decades of peace, tensions have flared and fighting has broken out in the “Sultanate of Qumar.” International and local news organisations are scrambling journalists to cover the fighting and the humanitarian crisis that looms.
How might those news organizations use digital news, information and data to cover this emerging conflict in Qumar? Are there ways we might collaborate and innovate to help keep colleagues safe?
You might recall Qumar, the imaginary sultanate that played a central role in season four of The West Wing television drama. We revived its conflict to create an imaginary scenario to put to representatives of some of the world’s leading international news organizations.
They gathered recently at a co-design workshop in central London sponsored by Pop-Up Newsroom and the Thomson Foundation to focus on innovation in the coverage of conflict and humanitarian crisis.
We wanted participants to consider some of the common challenges they would face in covering an emerging conflict or humanitarian crisis where they don’t already have an infrastructure or digital news-gathering network in place, as they might currently have in, say, Syria or Afghanistan.
The group engaged in a rapid brainstorming sprint to generate a long list of challenges that they would all face in Qumar. Before long, two major problem areas emerged: editorial challenges (“lack of relevant contacts”, “desk + field collaboration”, “harassment of sources”) and challenges around safety and logistics (“lack of real-time safety info”, “crap internet”, “no back-up”).
We divided into different groupings to tackle the next task: designing innovative and collaborative ways to solve some of these challenges.
After we broke for lunch — food seems to drive creativity — several ideas started to take shape, especially around ways to help improve the safety of journalists on the ground in Qumar.
Digital Bread-Crumbs and Flares: Participants designed a technology solution to monitor the safety and movement of news teams on the ground in Qumar. An application would enable teams to drop “digital bread-crumbs” to let their desks know where they are, that they are safe and, if they the situation turns dicey, to raise “digital flares”. At the same time, this information could easily be anonymized (protecting a news organization’s competitive efforts) and then shared securely in real-time with other journalists in Qumar.
Journalists’ Safety Net and Hub: A hub would be tasked with collecting and then pushing out real-time safety information to help journalists and news organizations make decisions about their on-the-ground operations in Qumar. The hub would double as the nucleus for a network of participating international and relevant domestic journalists and news organizations that will feed safety information from the field back to the hub in real-time, perhaps using the Digital Bread-Crumbs and Flares program. The open-source community and other digital sources would also play key roles in this network, feeding digital information back to the hub to push out to newsrooms and teams into field.
We now know that there is a real need to improve the way real-time safety information is gathered from and pushed out to journalists operating in zones of conflict and humanitarian crisis, like Qumar. And, from this design workshop, we also know that leading international news organizations are eager to work together to improve everyone’s safety through innovation.
The next steps involve spending some time analyzing the best ways to build out the core elements of this collaboration:
- Building the safety net and hub: Policies are needed to govern the safety net and hub. For this project to work, for news organizations to buy-in and for reporters to trust it, the rules of the road need to be clear and transparent at the outset. Then the networking can begin.
- Tech development: A back-end infrastructure is needed to rapidly handle different feeds of safety data in real time plus a UX that is easy to use in the field, in newsrooms and by the open-source community (one participant envisioned it as Waze for the journalists of Qumar).
- Editorial collaboration: It will be important to look beyond the safety collaboration to consider ways to expand this project into the trickier territory of editorial collaboration. How might news organizations, for example, collaborate to more effectively share and verify open-source digital information about conflict and humanitarian crisis?
Perhaps most importantly, the co-design workshop for covering Qumar closed with an ever important stress test. The group re-considered the leading ideas that had emerged around building a safety information infrastructure and asked some key questions: Do those ideas solve some of the common challenges people identified? Is this a viable project that potential funders will be willing to invest in? The answer to both questions was a definitive yes.
This workshop was a collaboration between Pop-Up Newsroom and the Thomson Foundation.
If you want to be involved in the next steps of this initiative please email fergus@popup.news
