Public Accountability

Medium is a place for stories and ideas; from personal tales to professional journalism. People depend on us and we take that very seriously.

We are happy with our track record, but we try not to be complacent and are constantly working to improve the stability and resilience of our systems. But we don’t want you to take our word for it. To help build trust, we are committing to publish an incident report and postmortem for any serious outage to Medium core services.

We hope our Postmortems publication will be infrequently used. You can also find out current status of our systems at medium.statuspage.io. If you are ever having problems please visit our help center or email yourfriends@medium.com.