TIMED: an AI assistant to make managing clients smarter and more profitable

From the origins of Emmerge, we wanted to build tools for client services, customer success teams and freelancers. These front-line employees are incredibly important to the long-term success of a business, but the tools for them still lag way behind what sales teams have.

One of the key challenges in client services is understanding how much time people are spending on each client, especially email time. Emails tend to be sent over the course of hours mixed between many clients and are often written on the go using mobile phones.

Most email time isn’t accounted for, which means hardworking customer success reps, account managers, freelancers and strategists are undervaluing and underbilling their time!

We can help.

TIMED sends weekly reports every Friday that capture every email, no matter how small, and uses data from watching tens of thousands of real emails to estimate how long each message took to read or write. (And we send you all of the raw data as an Excel file in case you want to do any analysis of your own.)

TIMED categorizes your emails based on the companies in the conversation, but it also recognizes folders in Outlook and labels in Gmail. If you’re already organized, your data is going to be even more accurate.

Sign up takes less than 2 minutes and could make a huge difference to your business. Try a free trial today!

Compatible with all major email providers.