Chatbots Can Support Needs, Too

Three Tips to Improve Your Scripts

Be Interested

The Prime Directive: Support Basic Psychological Needs by being genuinely interested and letting that show up in the words your chatbot says.

Avoid Being an Accidental Asshole

Read all your words out loud.

Only Offer Actual Choices.

Practical Motivation Science

Articles, tips, research, reports, thought experiments, and wild speculation about applying behavior change science to the practical problems facing product managers, designers, and anyone making stuff for health care, consumer financial products, pharma, insurance, or education.

Steven M. Ledbetter

Written by

A.K.A "Coach Stevo." CEO of Habitry. Motivation Science Nerd. Guy who makes the bettercast.

Practical Motivation Science

Articles, tips, research, reports, thought experiments, and wild speculation about applying behavior change science to the practical problems facing product managers, designers, and anyone making stuff for health care, consumer financial products, pharma, insurance, or education.