A part of a beetle collection, Melbourne museum, Australia — which for an IT Engineer looks like Jira bug tracking system :)

Write better bugs titles

Prephase

Software bug — is a detected fact of mismatch between actual behavior of software and expected behavior based on software requirements and specifications, industry standards (like RFC, IEEE, GOST, etc.) and common sense.

Bug in bug-tracking system — is a type of an issue which aims to keep all information about Software bug.

Purpose of a bug (in bug-tracking) submission — is to get a bug (in software) being known (to be fixed).

What is a good bug title?

Symptom, not root cause

Good bug title tells us about precise symptom, not about the root cause.

Precise symptom

Bugs (issues in bug-tracker) are much more often being read rather than being written.

Not all bugs get being fixed

Conclusion

Error message ‘500 internal error’ appears when you post a blog post for the first time
Database throws exception ‘unique constraint’ when you post a blog post for the first time

Bonus for small teams


Practical Software Testing

Only things that really matter in Software Testing

Alexey Sotskov

Written by

10+ years in Quality Assurance. I write about practical and effective techniques that help me and my colleagues in everyday software testing.

Practical Software Testing

Only things that really matter in Software Testing