8 Really Small Things That Tell You a Lot About Someone

#1. How they treat service staff

Ayodeji Awosika
Practice in Public

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Photo: jeffbergen/E+/Getty Images

Learning how to read people is a psychological superpower, but it’s also a skill that anyone can pick up. It’s possible to glean a ton of information about others simply by paying attention.

Ever since I started writing, I’ve been honing this skill. It’s not a hard and fast science — everyone has off days. But staying aware of a few patterns can help you find people with great character — and shape the person you may wish to be. I look for these eight subtle clues in my interactions with people to understand who they really are.

The way they treat service staff

The way someone treats people who work in retail, food service, and hospitality tells me pretty much everything I need to know about them. Why? Because when you’re dealing with service staff, you’re in a position of power. An employee almost always has to be nice to you because “the customer is always right.”

If you treat these people poorly, it shows you have low integrity, empathy, and even self-respect, because someone with self-respect never has to act as if they’re above anyone.

How polite they are

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