5 Most Interesting use cases of Chatbots for 2020

By 2020 These 5 Chatbot Use Cases Will be Part of Everyday Life.

Before mobile apps made their way into the palm of your hand, and your everyday life, there was healthy skepticism that apps would ever be mainstream solutions to aid people in everything from business to gaming. Years later here we are, coming out of the “app for that” era, and it’s nearly impossible to imagine life without them.

It seems obvious but it’s important to think about how quickly apps ascended and integrated into the enterprise and consumer landscape, especially when we’re on the forefront of new technology. Apply this same principle to chatbots.

“By 2020, the average person will have more conversations with bots than with their spouse.” — Gartner

You might share that same “app-like” skepticism about this statement, but Gartner doesn’t. And from our experience working with some of the world’s largest enterprises on building chatbots, neither do we. You may be thinking, “2020 isn’t that far away,” but here’s a hard hitter from Bloomberg: “bots have significantly outpaced apps in growth rate.” Since 2016, the bot chatter has taken off. On the other hand, if you’re thinking “I’ve already interacted with bots, and…