A United Airlines Dreamliner

How United Cargo is able to leapfrog to quicker transactions

Thelma Etim
Aug 24 · 2 min read

AMERICAN combination carrier United Airlines Cargo is collaborating with analyst Freightos in the creation of its own portal for on-demand bookings, rates and ‘real-time’ updates.

The new system is modelled on the Israel-based software company’s new free e-booking platform WebCargo.

United is joining legacy carriers Lufthansa Cargo, Air France/KLM and IAG Cargo which are already using WebCargo that saves forwarders’ sales teams “one hour, per salesperson, per day,” according to Freightos.

The cloud-based system allows forwarders to find rates, access the capacity of airlines on specific flights, obtain ad hoc quote requests, and make ‘live’ bookings of specific shipments currently available.

Jan Krems, president of United Cargo

“Today’s air cargo customers want a quick and fully-digitised sales experience with extensive, agile self-service options,” Jan Krems, (left) president of United Cargo, observes.

“We believe the combination of WebCargo by Freightos’ proven technology innovations and United Cargo’s unmatched capacity and service will provide extraordinary benefits for our customers.”

The system provides better connectivity with customers and speedier, more accurate transactions.

Manel Galindo (below, left), chief executive of WebCargo, explains: “Helping [United Cargo] elevate their technology to a new level is truly exciting for us. United Cargo’s technology vision aligns with our goal to eliminate communication barriers between forwarders and carriers through the industry’s most comprehensive e-booking platform, enabling industry-wide connectivity and a better shipper experience.”

Manel Galindo, chief executive of WebCargo at Freightos

United is one of the world’s biggest belly cargo airlines, offering capacity on an average of 4,900 flights a day to 355 airports across five continents on services operated by United Airlines and United Express.

United, which operates a mainline fleet of more than 770 aircraft, including as many as 180 widebodies, performed more than 3.4 billion cargo tonne miles in 2018.

This story first appeared on aircargoeye.com

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Thelma Etim

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I am the editor of air cargo industry news website aircargoeye.com, an alternative news and comment outlet for the global airfreight business.

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