Push-To-Talk Over Cellular (PoC): Why Is It Ideal for High-Risk Workplaces?
Introduction
Studies suggest that miners, construction workers, fleet drivers, field technicians and security personnel are some of the many dangerous professions around the world. According to the Bureau of Labor Statistics, there were 4,764 fatalities in the U.S. in 2020, most of which belonged to the private construction industry, followed by transportation and warehousing. It is a known fact that some professions are more hazard-prone than others which is why businesses must implement strategies to enhance employee safety. Empowering deskless workers who operate in hazardous workplaces with push-to-talk over cellular (PoC) is an example of adopting modern-day methods to optimize workplace safety and efficiency.
What Is Push-To-Talk Over Cellular (PoC)?
Push-to-Talk over cellular is a half-duplex mode of communication that allows users to connect over cellular networks such as 3G, 4G and Wi-Fi. With this functionality, users can leverage the push-button walkie-talkie-like functionality over high-quality and secure cellular networks. PoC is easily attainable on Android and iOS smartphones with the help of modern-day Push-to-talk apps. These apps easily integrate into your device and have the power to turn your smartphone into a walkie-talkie.
Reasons Why PoC Is the Best Mode of Communication for High-Risk Workplaces
When working remotely, the ability to communicate seamlessly with your distributed teams and line managers lays the foundation for your efficiency. When working in hazard-prone workplaces, employees must stay connected with their crew members, command centers and supervisors for quick decision-making, instant updates and crisis communications.
Here’s why Push-to-Talk over cellular is the best option for employees working in high-risk industries:
- Fast and Reliable
Push-to-talk over cellular is enabled by push-to-talk apps that offer a simple and easy-to-use interface that contains the PTT button for instant connectivity. With PTT apps, employees working in high-risk workplaces can leverage instant connectivity which is crucial for crisis communications. Unlike phone calls, PTT connectivity helps employees skip tedious dialing and typing procedures. Moreover, cellular networks offer encrypted communication which offers greater security when discussing business-critical matters.
- No Coverage Restrictions
Field services have been relying on the age-old walkie-talkie radios. But radio communication is definitely a thing of the past, hanging on to outdated technology can stunt your operational efficiency. Unlike walkie-talkie radios, modern-day push-to-talk apps offer global coverage with high-quality audio which is extremely crucial when handling urgent situations. For example, your on-site crew can instantly connect with their line managers and office staff to leverage help in case of an equipment failure, fire outbreak, etc. to leverage quick help.
- Better Crisis Communication
Modern-day push-to-talk services are designed to help businesses reach out to their remote employees quickly, especially in times of crisis. That is why, several push-to-talk apps offer powerful crisis communication capabilities including team location tracking, SOS alerts, over-the-air file sharing, desktop PTT and much more.
- No Need to Carry Multiple Devices
Not all hazards are natural, most workplace hazards are a result of negligence, clumsiness and lack of focus. Field services such as construction, mining, production, etc. require employees to operate heavy machinery on a daily basis. Constantly juggling between field equipment, smartphones and walkie-talkie radios can be a formula for disaster. Push-to-talk apps seamlessly integrate with smartphones, thereby negating the need for workers to carry multiple devices to work.
- Hands-Free Connectivity
One of the prime reasons why field service employees miss out on business-critical updates is that they are engaged in labor-intensive tasks, and have protective gear on at all times. Removing the protective gear every time the phone rings is impractical. Push-to-talk over cellular devices offers barge calling, which enables users to receive messages as and when they are sent without the need to manually receive the incoming calls.
- Rugged Device Compatibility
Most businesses that have a deskless workforce prefer investing in rugged devices to keep their employees connected. Rugged devices are designed to endure harsh conditions like extreme temperatures, water and vibrations and are not easily breakable. Modern-day PTT apps enable employees to leverage the push-to-talk over cellular connectivity even on their rugged devices. Your employees need only carry a single rugged device to work.
Closing Lines
Operating with remote teams requires careful planning and a strong communication strategy with employee safety and productivity in mind. NuovoTeam is a push-to-talk app that offers push-to-talk over cellular connectivity and a powerful communication suite for frontline and field employees.
