Soul Food Inc. — HomeChef Policy
Partner with SFI (Soul Food Inc.)
‘Soul Food Chef’, ‘You’ and ‘Your’ shall mean, all women who partner with us to sell their food product on our web platform.
SFI is a business that want to help promote women entrepreneur home cooks from the ease of their homes and kitchens. We charge no registration fee whatsoever. We are only here to help you create a larger bandwidth of your customer base. We partner with you to aid you to grow your own business, optimizing your individual spaces well for you to create more wealth. We are your very own fairy godmother!
Once we have built an extraordinary system for our first hundred Soul Food Chef, will we charge a nominal commision fee of 5% on every order.
The first three months for all our Soul Food Chef would be free on SFI. Though you will need to send out free tasting samples to prospective clients from time to time to market your food and create a larger audience for it. As the product we are selling is majorly based on taste.
3 months from the registration date of joining SFI each Soul Food Chef will be required to pay a flat subscription fee of 10,000 INR every 3 months.
If for any reason, the commission fee or the partnership fee is not paid to us in the given time, we will have to deactivate your Soul Food Chef account.
Incase of an order being confirmed by you to your client, and you cancel it from your end, more than 4 times in a calendar month, we will deactivate your account.
You are responsible for food quality and hygiene check. Though we from our end will have mystery checks on all food products by each Soul Food Chef. Always deliver your best. Please bear in mind we are creating a strong network for women who can cook, primarily to further empower those who want to grow. We will in time have our own line of packaged food and restaurants in collaboration with you. Partner with us well, to help us take you there faster.
This is your own business, treat it like that. We are merely a catalyst.
To create a well curated platform for your clients to order, the first version will allow you to enlist no more than 5 of your speciality items. This will help each of our Soul Food Chef create their own niche.
The SFI App has been built to overlook such patterns to create the best customer experience for your clients. Trust must be built among all parties concerned.
The mobile app will not permit you to list more than 5 items you want to sell (chef host included), at a point in time. We will allow only those outstanding chefs, with great reviews and an excellent track record to list more. This is all automated and built into our app already.
Packaging Policy
If not followed subscriptions gets cancelled or you pay a hefty punishment.
Cancellation policy
SFI is not liable for any cancellations made between you and your client.
Soul Food Inc. is an online marketplace that connects homemakers with customers and all contracts are therefore ultimately between customer and our Soul Food Chef. In exception to all online transactions made in advance, in which case, the money will be credited to your account, in case of cancellation.
Kitchen Safety/Food quality and cleanliness policy
Treat your cooking space, as a restaurant kitchen. It is infact that for you now. If you continue to make clean, hygienic, thoughtful and tasteful food, there is no reason why your revenue per month, in time, should be less than an restaurant. Intact you have minimal overhead charges versus running a restaurant.
We take our food quality control very seriously. That is the base of our business flourishing as we are building a marketplace around items which are consumed by the human body. If you use any ingredients lesser than fresh and if the customer is dissatisfied with the quality of food, you will need to pay a full refund of the order amount to the customer. Your Soul Food chef account will be temporary deactivated with no further questions asked. If this is repeated more than five times in a year, your account will be permanently deactivated.
Find some basic guidelines and links below for you to excel.
( Most of these are from restaurant kitchen experience and extracts from what is taught in the best cooking schools around the world.)
Clean as you go
http://homemakersdaily.com/cleaning-as-you-go-what-it-really-means/
Keep your refrigerator organized and fresh
Don’t forget to cover all food you cook and prepare. India is a country filled with pests. One mistake and you earn a bad name.
Food Safety
We have put in several man hours to find you simple and useful links on the internet to enhance your food business experience and professionalism. Please watch them from time to time. They will serve you well.
Optimizing cooking work space, time and hygiene.
http://www.thelisttv.com/the-list/4-ways-to-work-like-a-chef-be-more-successful
http://www.realsimple.com/food-recipes/shopping-storing/food/store-food-refrigerator
Creative inforgraphics to guide you as you cook. ( You may want to print your favorites to aid while you cook!)
( We will keep updating this section as we find stumble upon new information, or if you need something specific, don’t be shy to contact us — mj@preseed.in)
Delivery
SFI is not a delivery based food marketplace model. Our pure vision is to connect your beautiful food to the world. For now we have the below delivery/pickup options available:
1- Drive-thru/Pick up- In this care your client will order with you and pick up on confirmed delivery time.
2-Personal delivery- You can have it delivered at a charge which you may add to your food. Currently for Kolkata we have pickji available. We will look out for more such services in each city. If you know of any, do let us know, so we can make this process seamless for our other Soul Food Chef.
(We may alternatively have a delivery price added automatically by our app when the customer checks out, for those who are using our delivery service partners.)
3- This is your business, you could invest in one handyman who could do your daily deliveries!
Dont forget to have fun while cooking. Happy vibrations from you will make the food you cook tastier and your customer happier! :)
Management reserves all rights to revise the policy at any time. Please continue to check back on this page for any changes from time to time.
